To all the Internet Service Providers and Mobile operators out there, list the top concerns you face when managing or marketing to your customer base. Well, it is more evident. Customers usually don't make bill payments on time. Even if there is a great plan option they can upgrade to, they are not ready to pick up your calls. When you call them to normally inquire about the service, they mark you as spam. How can you overcome all these hurdles and still manage your customer base effectively? DeepConnect looks to be the perfect solution to overcome such situations efficaciously. DeepConnect provides an In-Browser communication way of showcasing personalised messages to the customers. This In-Browser messaging platform just shows up as a pop-up and provides the necessary information that the service provider wants to communicate with the customers.

Through In-Browser messages, ISPs and mobile operators can communicate the right information at the right time to the intended customers. This comes in really handy when you have to communicate final bill payment date to the customer. Sending them a pop-up message that doesn't obstruct their browsing experience will remind them about the service end-date. It is a win-win situation for both the service provider as well as the customer. The customer can make the bill payments on time and enjoy the internet usage and the service provider need not keep calling the customers to ensure bill payment. 

The traditional ways of managing your customers are not only tiresome but have lost their significance in recent times. Be it text messaging, emailing or tele-calling. customers seldom respond to them. A text message from the service provider is ignored, the email either lands up in the spam folder or gets ignored and the call is immediately cancelled. This is where DeepConnect looks to make a huge impact. In fact, we have tested this In-Browser notification service with a few of our clients,  and they find it an extremely effective way to manage and market services to their customers.

Few other advantages of DeepConnect are that it reduces the marketing, support and communication costs of the service provider. Pushing through the right messages at the right time to the right customer provides meaningful results. DeepConnect doesn't ask for any software installation or plugin installation. It is just a simple pop-up message that shows up when the customer browses any website.

If you are an Internet Service Provider or Mobile Network Operator finding it difficult to manage your customers, DeepConnect should be your go-to option. Get in touch with us and we will brief you on our In-Browser notification service.